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Speed Up The Net, Enjoy Faster Dial-up Internet, Faster Broadband Internet!
Frequently Asked Questions (FAQ)
What is the SUTN Web Accelerator?
The SUTN Web Accelerator is a quick and easy software download that significantly increases the speed of any Internet connection, anywhere in the world. Using a unique and patented compression technology, the SUTN Web Accelerator increases Dial-up speeds by up to 10 times; Broadband by up to 5 times and Mobile connections (via GPRS/3G - coming soon) by up to 8 times. The SUTN Web Accelerator:
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How does the SUTN Web Accelerator work
As you cannot physically change the speed of your Internet connection, the Web Accelerator uses a technology called Content Sensitive Compression ('CSC') to individually compress each element of a web page or email using various compression algorithms based on a patent approved proprietary technology. The end result is that your web pages and emails (PC only) load and download faster using your existing Internet connection. When your web browser requests a web page, the SUTN Web Accelerator software redirects that request to compression servers. They take the respective web page content, compress it and send it back down to the SUTN Web Accelerator software which decompresses it and sends it to the browser requesting the information. The SUTN Web Accelerator offers a unique, patented technology called “Advanced Imaging”, enabling you to receive fully viewable and instantly usable web pages, while maintaining the maximum quality of images. Advanced Imaging delivers all images on a page simultaneously. You continue to browse web pages while images are being progressively loaded. Image quality progressively improves until images have reached lossless quality. The Web Accelerator’s dedicated algorithms compress the following elements:
If a web page or email contains information that is not covered by a dedicated algorithm, SUTN Web Accelerator will apply a generic compression algorithm to that data element. |
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How much does the SUTN Web Accelerator cost?
The SUTN Web Accelerator costs just US$49.99 for a 12-month subscription. Additional copies can be purchased for US$47.88 each for a 12-month subscription. The Web Accelerator also includes a Pop-Up blocker and ability to block in-page adverts in web pages. |
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Are there any additional costs when running the SUTN Web Accelerator?
There are no additional costs to run the SUTN Web Accelerator. It is just US$49.99 for a 12-month subscription. However, please note that you will still be charged your standard underlying Internet connection charges by your existing Internet Service Provider (ISP). |
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How do I pay for the SUTN Web Accelerator?
The easiest way to pay for the SUTN Web Accelerator is via credit / debit card or Paypal on our secure website.
Please click here to purchase the SUTN Web Accelerator via our secure website. When you purchase via the SUTN website, your card details are safely transmitted to SUTN over a secure connection. This means that the data is encrypted by your computer and then decrypted by the Web Accelerator servers. No one is able to intercept and read this information between your computer and our servers. You can easily ensure that any payment you place online is secure by making two simple checks. On the SUTN web page, when you are asked for your card details, the address that appears in the browser address bar begins with 'https://', and not 'http://' as it usually does. The ‘s’ denotes the page is secure. You will also see a small padlock in the bottom right corner of the Internet Explorer window, or the top right corner if you are using Safari as your browser on a Mac. |
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How easy is it to set up the SUTN Web Accelerator?
You can be up and running on the SUTN Web Accelerator within 2-3 minutes. There is no hardware to configure, no engineer needed to visit. All you need to do is purchase the SUTN Web Accelerator software from this secure website, download and install it and enter your username and password. Please note: You need to be connected to the Internet when you install the SUTN Web Accelerator. |
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How easy is it to use the SUTN Web Accelerator?
Once installed, you will not even notice the Web Accelerator is there. The Web Accelerator runs in the background speeding up your Internet connection automatically. While information is being downloaded from or uploaded to the Internet you will notice the Web Accelerator icon rotating in the system tray (located in the lower right-hand corner of the desk top). This indicates the Web Accelerator is working and compressing the data. The Web Accelerator can also be easily turned on and off. This can be done from the taskbar or in the browser menu-bar. |
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What do the experts say about the Web Accelerator?
The software developer has 9 patents approved on its technology and has been given numerous awards by many of the world’s leading computer and Internet titles.
"Broadband speeds on a 56k modem may seem like fantasy, but amazingly it does work." "When so many programs claim to speed up your Net connection, it's refreshing to find one that actually does it." Once you've used it, you won't want to surf the Net without it (paraphrased) We think it is an excellent investment. (paraphrased) What impresses us the most is the high quality of its compression technology (paraphrased). "Speed up your modem Internet connection to Broadband speeds. We're serious! An amazing piece of software." |
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What do customers say about the Web Accelerator?
The following comments have been paraphrased for clarity: First of all, I want to say thank you. I have been trying to get Broadband in my area for 3 years and to no avail. The service that you have provided is beyond excellent. I have never seen my Internet connection run so fast and fluent and to put it simply, I am amazed. I will be recommending your service to all my neighbours who have had the same problem with Broadband in my area. I have just purchased and installed the Web Accelerator and with my rather slow Broadband connection the results have been excellent. Congratulations on a great product. I've been connected to the Web Accelerator for just one day and what a difference it has made. I've already passed on the word to one friend. No more waiting for ages to see a page of pictures downloaded - it's now almost instant. Well done keep up the good work. Sorry, this isn't a question, but a compliment!!.....I am SUPREMELY impressed with the difference the Web Accelerator has made to my Dial-up connection....and am heartily recommending your service to my friends! What an absolute bargain!! Well done!! I'm more than happy to sign up for a further year! To hear that your upgrade will be 40% faster is even more incredible.....the best discovery I have made this year!!! Thank you all! May I just email to say how happy I am with this Web Accelerator. I should have installed it sooner. It is great. Thank you. You offer a super service. I have often wondered 'does this Web Accelerator thing really work?' and it was only when I was without it that I realised how much faster my connections are. Money well spent. Just installed the Web Accelerator, absolutely fantastic, does exactly what it says on the tin. Very, very impressed. Bought a laptop and was beginning to think I had wasted my money as it was too slow to be practical, now it really is Broadband on the move. Excellent piece of software. Please thank Louise for the on line help and your friendly operator on the German desk that came to my aid this evening. The help provided was superb - the quickest and most accurate I have received in over 20 years of computer usage. I just wanted to take this opportunity to pass on how impressed I am with the technical support I have had. I'm on AOL and my Web Accelerator wasn't working, and they took a great deal of patient time and trouble to get me up and running on Firefox and Opera. Even phoning me back. It is rare these days to receive such support, and it has certainly made me a loyal customer. |
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What are the Web Accelerator's limitations?
The Web Accelerator speeds up your web browsing and sending and receiving of emails. The Web Accelerator does not increase the size of your Internet connection. It compresses the data received hence speeding up your web browsing experience. SUTN Web Accelerator does not replace your existing Internet Service Provider (ISP) and is to be used in conjunction with your existing Internet connection. The Web Accelerator will not accelerate browsing over HTTPS (secure websites), file downloads or uploads such as QuickTime files, MP3, AVI, MPEG, exes or streaming media content (over FTP or file sharing programs). The Web Accelerator will accelerate both compressed and uncompressed JPEG, PNG and GIF files. All AOL Users: You can only use The Web Accelerator outside of the AOL and Internet Explorer browsers. If you would like to use SUTN Web Accelerator for your web browsing, please download an alternate web browser to surf the web. AOL blocks certain ports within its browser which make the Web Accelerator incompatible with AOL at present. To achieve email acceleration with AOL, you need to use your AOL web mail through the alternate web browser. Here are instructions for configuring an alternate browser: Mozilla Firefox
Mozilla/Netscape do not require manual configuration. Should you still need to configure your browser then please check below for instructions.
Opera 8 will be configured automatically, previous versions require manual configuration.
For Mac and Pocket PC Users: The Web Accelerator will only accelerate your web browsing. Mac and Pocket PC email acceleration is available only when using a web mail service. If you do not have web mail, we recommend Web2Mail which can integrate with your POP3 email accounts. For Broadband Users: The Web Accelerator will accelerate Broadband connections up to 2Mb. |
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What are the Web Accelerator's minimum system requirements?
To run the Web Accelerator, you need the following:
Operating systems: Windows 98/NT/ME/2000/XP Processor: Pentium 200MHz (or equivalent) Processor Supported browsers:
Supported email programs: All standard POP3/IMAP/SMTP compliant email programs Available disk space: 10Mb (50Mb recommended) Total system memory (RAM): 128Mb recommended minimum Note for all AOL Users: SUTN Web Accelerator is not compatible with the AOL browser. AOL Dial-up and Broadband users can use SUTN Web Accelerator but we recommend using an alternative Internet browser. Please
Operating systems: Mac OS X 10.2 and above Processor: PowerPC G3 333 MHz Processor or better, excluding Macs with Intel processors Supported browsers:
Available disk space: 6Mb (50Mb recommended) Supported email programs: At present, email acceleration is not currently supported
Operating systems: Pocket PC 2003 device running Windows CE 4.2 and above Supported browsers:
Supported email programs: At present, email acceleration is not currently supported * Additional browser configuration may be required. |
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Which Internet connections does the Web Accelerator work with?
The SUTN Web Accelerator works on any Internet connection including:
Please note: |
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Does the Web Accelerator replace my existing Internet Service Provider (ISP)?
The SUTN Web Accelerator does not replace your existing Internet Service Provider (ISP). It simply sits on top of your existing Internet connection to accelerate web browsing and sending/receiving of emails. You will still continue to pay for your underlying Internet connections charges to your ISP. |
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Can I use my existing telephone line at the same time as using the Web Accelerator?
If you are using a Dial-up Internet connection, your telephone line will continue to be used exclusively for your Internet connection while you are online. Adding the Web Accelerator on top of your existing Dial-up Internet connection will not give you the ability to free up your telephone line. This is because the Web Accelerator does not replace your current Internet connection. It makes your existing Internet connection faster. If you are using a Broadband Internet connection and have added the SUTN Web Accelerator, you will continue to be able to use your telephone line for voice calls while you are online. |
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Does the Web Accelerator work in my country?
The Web Accelerator works in any country worldwide, with the following proviso. |
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Can I use the Web Accelerator with my mobile phone?
Yes. There are two ways to use the Web Accelerator with your mobile phone. If you are accessing the Internet via your laptop using a mobile phone connection (over GPRS/3G), you can use the Web Accelerator to accelerate your mobile Internet connection by up to 8 times. Also, as you are charged by your mobile provider for the data you upload and download, there is the added benefit that your mobile phone bill will be substantially lowered because of the reduction in data received. This can result in up to a 90% reduction in costs since mobile phone providers charge per Mb downloaded. If you are surfing the Internet on your mobile phone, you can install the Web Accelerator Mobile directly onto your mobile phone to accelerate your web surfing by up to 5 times. In addition using unique mobile screen reformatting, web pages are resized to fit your screen, making them easier to use and view. SUTN Web Accelerator Mobile gives you the fastest, easiest and most affordable way to surf the Internet from your mobile phone and costs just £19.99 for a 12-month subscription. Click here to find out more about the Web Accelerator Mobile here. |
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Does the SUTN Web Accelerator speed up email?
Yes. The Web Accelerator can reduce the amount of time it takes to send and receive email. The SUTN Web Accelerator accelerates email transparently, so you can use your email program exactly as you normally would. The Web Accelerator is compatible with any standard IMAP/POP3/SMTP client including Outlook Express, Eudora, Mozilla Thunderbird and Netscape Mail. Email acceleration is enabled by default. Please note: The Web Accelerator does not currently speed up email for Mac and Pocket PC users. |
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I have more than 1 computer. Can I use the SUTN Web Accelerator on all of my computers?
Your Web Accelerator subscription is sold on a per computer basis. For each computer you would like to use the SUTN Web Accelerator on, you will need an additional SUTN Web Accelerator subscription. |
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Can you confirm the Web Accelerator does not include any spyware?
The Web Accelerator does not include any spyware. Spyware covers a broad category of malicious software designed to intercept or take partial control of your computer's operation without your informed consent. It is the software developer's policy to never include spyware in any Web Accelerator product, or any Web Accelerator update. |
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How do I know when there is a new Web Accelerator update?
Once an update is available, you will be able to download it by:
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